About Pinnaca

Passionate individuals from around the globe have come together over the past two decades to help change the way the world communicates.

The video collaboration market and technology is continuously evolving. Video communications have been around for years, but now, it’s at the top of every company’s agenda; it’s here to stay. To ensure communications objectives are met, companies need to partner with a trusted advisor. Because today, visual communications are a requirement to help companies succeed.

That’s where Pinnaca comes in… Since the earliest days of video conferencing, we have focused on the needs of our customers, delivering best-in-class video collaboration solutions. Utilizing an infrastructure that interconnects companies across the globe and when we say “customer experience,” we mean it.

Our unmatched, experienced global team and world-class customer support centres will be with you on every step of your visual communications journey and will keep you at the forefront as technology advances.

Pinnaca has a consistent record of moving customers from a 25% adoption rate, to over the 75% mark by continuously integrating video as a mission-critical business application. We have the expertise to make your strategic business initiatives a success!

Strategic Alliances

A video technology partner. Pinnaca delivers seamless video interop cloud solutions to Google Hangouts Meet.

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A video technology partner since the inception of PEXIP in 2013, with a joint go-to-market cloud VMR service offering. Pinnaca manages the most comprehensive PEXIP estates (infrastructure, video clients, management platforms) for service providers and customers around the globe. Expertise in the deployment and management of PEXIP technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell hardware, software, maintenance, installation services and accredited to deliver operational managed services for PEXIP technology. Pinnaca adds value on top of the core PEXIP capabilities by developing value-add applications via the PEXIP API’s and developer kit.

Frost & Sullivan Best Practice Award Winner, 2016

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A video technology partner for 16 years. Pinnaca manages the most comprehensive Cisco estates (infrastructure, video clients, management platforms) for service providers and customers around the globe. Expertise in the deployment and management of Cisco technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell hardware, software, maintenance, installation services and accredited to deliver operational managed services for Cisco technology. Pinnaca adds value on top of the core Cisco capabilities by developing value-add applications via the Cisco API’s and developer kit.

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A video technology partner. Pinnaca delivers seamless video interop cloud and on-premise solutions to Microsoft Skype for Business deployments.

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A video technology partner. Vyopta technology is deployed globally as part of Pinnaca’s extensive global management architecture to deliver monitoring and reporting of the health of the video estate. Expertise in the deployment and management of Vyopta technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell Vyopta software, maintenance, installation services and accredited to deliver operational managed services for Vyopta technology.

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The partnership between Pinnaca and Qumu will allow the companies to offer comprehensive solutions that address three key business initiatives that CEOs and CIOs face today on a global scale. The first of these is employee engagement, which is enhanced due to expanded enterprise communication distribution and the empowerment of employees with easy to use tools for collaborative success. Second is customer engagement; with an improved video experience that is easy to access, customer engagement rates significantly increase. The final is digital transformation. Qumu’s solution improves employee workflow integration and productivity while inspiring innovation and creativity.

“Partnering with Qumu increases our value proposition to our global customer base, as Qumu’s best-in-class, end-to-end, video technology helps address three strategic areas: employee engagement, customer engagement and digital transformation,” states Dan Tanel, CTO at Pinnaca. “Our customers are looking for integrated solutions and Qumu fits nicely into the Skype for Business and Pexip platforms.”

The Pinnaca-Qumu partnership will allow Skype for Business users to securely record, store, manage, search, stream and make video content available on any device. The Qumu solution enables a consistent, rich collaboration experience that improves employee productivity, simplifies knowledge transfer and optimizes video assets across the entire organization.

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A video technology partner. Expertise in the deployment and management of Ashton Bentley technology. Certified to sell hardware, software, maintenance, installation services and accredited to deliver operational managed services for Ashton Bentley technology. Pinnaca adds value on top of the core Ashton Bentley by developing value-add applications via the Ashton Bentley API’s and developer kit.

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Certified to resell and deploy American Well technology. Through American Well technology, Pinnaca empowers healthcare professionals and patients to improve the availability, reach, and costs of providing world-class healthcare. From bringing remote specialists to a patient’s bedside, training new healthcare professionals, or expanding access to quality care, their products leverage the power of video to improve healthcare.

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A video technology partner since 2011, with a joint go-to-market cloud VMR service offering. Pinnaca manages the most comprehensive Vidyo estates (infrastructure, video clients, management platforms) for service providers and customers around the globe. Expertise in the deployment and management of Vidyo technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell hardware, software, maintenance, installation services and accredited to deliver operational managed services for Vidyo technology. Pinnaca adds value on top of the core Vidyo capabilities by developing value-add applications via the Vidyo API’s and developer kit.

See IDC Vidyo recognition for high quality embedded interactive video communications platform

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A video technology partner. SynergySky technology is deployed globally as part of Pinnaca’s extensive management architecture to deliver provisioning, virtual room setup, remote monitoring, and billing capabilities. Expertise in the deployment and management of SynergySky technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell SynergySky software, maintenance, installation services and accredited to deliver operational managed services for SynergySky technology.

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A video technology partner for 16 years with a joint go-to-market cloud VMR service offering. Pinnaca manages the most comprehensive Polycom estates (infrastructure, video clients, management platforms) for service providers and customers around the globe. Expertise in the deployment and management of Polycom technology in public cloud, private cloud, on-premise and hybrid architectures. Certified to sell hardware, software, maintenance, installation services and accredited to deliver operational managed services for Polycom technology. In 2014 Polycom and BCS launched a strategic joint VMR service branded Virtual Connect Polycom Powered. Pinnaca adds value on top of the core Polycom capabilities by developing value-add applications via the Acano API’s and developer kit.

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Pinnaca has been a video partner of Lifesize for over 10 years. Pinnaca manages comprehensive Lifesize estates (infrastructure, video clients, and management platforms) for customers. We have expertise in the deployment and management of Lifesize technology for public cloud, private cloud, on-premise and hybrid architectures. We are certified to sell hardware, software, maintenance, installation services and accredited to deliver operationally managed services for Lifesize technology.

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