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OPPORTUNITIES

Senior Sales Engineer (SE), Bloomington Minnesota, USA (full-time)

Overview

The Solution Design team, reporting into the Solution Design Manager, is responsible for all technical pre-sales activities, also referred to as Sales Engineer in the industry. Under minimal supervision, this pre-sales technical design professional will play a key role in representing Pinnaca while supporting its sales organization on products, services and solutions. The Sales Engineer (SE) will support the Global Sales teams throughout the entire sales process by providing technical insight on solutions, demonstrations of technology, solution design and proposal generation. The SE resolves technical issues arising during the sales engagement, helps clients define specifications and requirements, develops solutions, and provides technology presentations to both technical and management-level audiences.

The SE is ultimately responsible for the technical solution that is presented to Pinnaca customers. The main objective of this role is to become the trusted technical advisor to our partners and customers. The Pinnaca sales team is the largest customer of the Solutions Design team and support all sales opportunities across the globe. The SE role is an integral component of the sales cycle.

Apply Now:
Please submit your resume / cover letter using the form to the right.

Customer Support Centre Assistant, Slough, UK (full-time)

Overview

The CSC Assistant is the first point of contact end users of our products and services will have with Pinnaca. This key role will, therefore, need to be fulfilled by articulate and considerate individuals where the end users experience is always at the forefront of what they do.

The CSC assistants will primarily be triaging all customer phone calls and emails and assisting where capable. Demonstrating exceptional customer service skills (presentation, written and oratory) and a commitment to deliver an optimal customer experience. The CSC Assistant reports to the in-region CSC Team Lead and will partner with our CSC Advocates to provide customers with industry-leading service and support.

Apply Now:
Please submit your resume/cover letter using the form to the right.

SNOC Engineer, Slough, UK (full-time)

Overview

Reporting to the Public Sector Manager, the highly skilled and innovative IP Network Engineer will play a key role in delivering cutting edge video technologies on a global basis as part of BCS’s Virtual Presence managed services portfolio. We are looking for a team player with demonstrated success in creating and delivering real time IP based collaboration services. If you have a solid foundation in IP Network engineering and a track record of implementing and optimizing IP Networks for Real Time Network solutions then we want to speak with you. 5 Years UK residency is required to be considered for this position.

Apply Now:
Please submit your resume / cover letter using the form to the right.

Network Operations Center (NOC) Team Lead – Bloomington, MN (full-time)

Overview

The Network Operations Center (NOC) Team Lead directs the activities and performance of their respective NOC Team in region. This integral role will work closely with the other global NOC Team Leads to devise and implement global NOC process, documentation, training and strategy. The position reports into the Global Technical Manager.

Apply Now
Please submit your resume / cover letter using the form to the right.

We’re a “Best Place to Work,”“Fastest Growing Company” and “Advanced Partner/Provider– nominated by our employees, partners and people of our communities. Join an award-winning team and thrive in a fast-paced culture.

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WHY PEOPLE LIKE IT HERE

People stay with Pinnaca because we:

  1. Value creativity and talent
  2.  Adapt to an ever-changing industry
  3.  Commit to growing a best-in-class visual communication business

People join Pinnaca for three primary reasons:

  1.  Pride in their work
  2.  Love for what they do
  3.  Enjoy thriving in a culture of entrepreneurs and innovators