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Focus on your core business, and leave the rest to us. Managed Service ensures you have great meeting experiences each and every time. Peace-of-mind included.


Managed services means bringing in experts to manage, produce and/or support your collaborative technology. Let us explain a bit further.

Endpoint Management

Connected Endpoints

What is it?

Endpoints are devices or nodes connected to a network, accepting communication back and forth. An endpoint can be immersive, multi-purpose or personal – connecting people over video on their laptops, mobile phones and desktops.

Infrastructure Management


What is it?

Collaboration infrastructure usually involves:

  • Endpoints
  • Video Services (recording, streaming, conferencing)
  • Video Network Services (call control, gateways)
  • Management
  • Network (router, switch, firewall)

Pinnaca is able to assist in designing, managing and support this architecture.

Conference Scheduling & Production


What is it?

The easiest end-to-end solution if you want to hold a meeting and enable someone else to manage the entire process. Conference scheduling and production means:

  • Scheduling and confirming your conferences
  • Event pretesting to ensure readiness
  • A dedicated technician to welcome participants and ensure all parties are connected to the meeting
  • Live assistance and event management
  • Audio add on and meeting recording
  • Connection/Disconnection of conferences
  • Conferencing reporting

Global Support

Infrastructure Management

What is it?

Collaborative technology experts help with end-user assistance, warranty & maintenance for your hardware, and training material. Pinnaca’s global support capability enables us to help whenever, wherever you need us.


Increase usage and adoption of collaboration from less than 25% to:


achieved by best practice development and operational support capability

Value Drivers

  • Increased productivity
  • Cost reduction
  • Increased revenue
  • Global capability

Who Benefits?

  • Employees
  • Partners
  • Clients
  • Executives