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Solutions – Managed Services – Fully Managed Video Estate

An end-to-end managed service that enables organizations to enjoy the full benefits of their video communications technology, with increased reliability, flexibility and cost savings. Our service provides a consistent and high-quality user experience utilizing Pinnaca’s public and private cloud video infrastructure, or if you already own video infrastructure, we can manage it for you.

The services revolve around delivery, of the user experience. This involves world-class customer-facing services as well as disciplined behind-the-scenes monitoring and management to ensure all elements in the video conferencing eco-system are able to perform optimally.

BENEFITS OF A FULLY MANAGED VIDEO ESTATE

  • 24x7x365 helpdesk expertise

  • Endpoint certification and registration

  • Directory services

  • Proactive Endpoint monitoring

  • Software updates

  • End user training documentation

  • Usage reporting

CONTACT US ABOUT A FULLY MANAGED VIDEO ESTATE