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Solutions – Professional Services – User Adoption Program

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Visual Communications, when used effectively, will assist companies in obtaining their strategic business goals. However, effective use requires successful adoption, without it you’re left with wasted time, money and technology.

That’s why we have developed and refined an Adoption Program that gives end users the opportunity to become “Comfortable, Competent and Confident” when using visual communications. With early engagement, our Adoption program naturally creates and promotes a visual collaboration environment throughout your organization, enabling and empowering end users upon deployment.

SUCCESSFUL USER ADOPTION

GOALS

  • Introduce & promote collaborative technology

  • Build user skills to develop confidence, competence and comfort

  • Communicate best practices and organizational expectations

  • Create an instructional program

BENEFITS

  • 50%+ adoption of technology

  • Ongoing support and training to maintain investment

  • Greater recognized ROI after technology deployment

  • Usage reports and customized sessions

USER ADOPTION PROGRAM

PROGRAM DETAIL

  • Adoption consulting services
  • Open houses, “Lunch & Launch” demonstrations
  • Internal/external communication assistance
  • Brief user tutorial videos
  • Multi-party video assistance on first calls
  • 90-day video evaluation
  • Best practices & tips
  • Usage reports
  • Comprehensive instructional program
  • Surveys

TRAINING & SUPPORT

New collaborative technology deployment requires a training program to ensure success. Employees and end-users that feel confident, competent and comfortable show continued use of your investment. Pinnaca offers continuous, comprehensive, instructional courses as a valuable component of our programs.

GET STARTED WITH USER ADOPTION